STEP 01Parcels converge at the HUB
The partner delivers to the HUB, or TUMA HUB collects from the partner depot, according to the agreed operating model.
TUMA HUB turns hard-to-deliver parcels into a local, scanned and traceable journey — from the partner depot to a satisfied recipient.
Traceable
From HUB to pickup point
Secure
Scan at every transfer
B2B
Partner invoicing


Controlled flow
One HUB. One scan. One proof.
From partner to recipient
Four key moments and four operational proofs. Everyone knows where the parcel is and who has custody.
STEP 01The partner delivers to the HUB, or TUMA HUB collects from the partner depot, according to the agreed operating model.
STEP 02Manifest control, timestamping, anomaly reporting and documented transfer of custody.
STEP 03Sorted parcels are dispatched to the selected pickup point for secure handover.
STEP 04Notification, identity check and proof of handover — with no payment collected by TUMA HUB.
For carriers, e-commerce businesses and logistics operators
TUMA HUB manages consolidation, scanning, pickup-point routes and proof of handover. Your team retains clear visibility without multiplying home-delivery attempts.
Delivery to the HUB
Scheduled handover
The partner delivers parcels to the TUMA HUB site under jointly agreed conditions.
Partner collection
Organised pickup
TUMA HUB collects from the partner depot within the agreed area and time slots.
Standard parcel size
Up to 10 kg · maximum 60 × 40 × 40 cm
Any parcel exceeding one of these limits requires prior approval and will be subject to special pricing agreed with each logistics partner.
Clear pricing tailored to your operations.
Intake · transport · successful handover or parcel return
Each operation actually performed is defined according to the partner’s volumes and needs, with no public price list and no mandatory subscription.

Join the TUMA HUB network
We are looking for visible, accessible and reliable shops, especially in areas where home delivery remains difficult.
Regular opening hours
Receive and hand over parcels during agreed hours.
Secure storage
A dedicated area away from public access.
Simple scanning
A phone or scanner records every movement.
Local service
Recipient verification and proof of handover.
Fair compensation for every parcel handled.
Pickup points are mainly compensated when a parcel is successfully handed over. An uncollected parcel may also be compensated when it has been correctly stored, tracked and returned on time. Quality bonuses can reward the most reliable and effective pickup points.
Live parcel tracking
Check the current parcel status using the tracking number supplied by the logistics partner or pickup point.
Enter your parcel number
The information shown comes from scans recorded by TUMA HUB.
Tracking will appear here
Every recorded scan automatically updates the parcel timeline.
Built to grow
Public website, forms and access to services.
TodayParcel tracking, scans and notifications.
Partner, pickup-point and TUMA HUB workspaces.
API, new cities and network optimisation.
Let’s discuss your needs
Logistics partner or future pickup point: tell us what you would like to build with TUMA HUB.